Implementing telecom tactics is a tech-heavy task. As we step onto the cusp of full-fledged 5G launch, the role of… Read More
Globalization is the name of the game if one wants to take his business to the next level. Call center outsourcing plays… Read More
Work-from-home is an interesting work concept. It has been utilized sporadically by companies to fulfill capacity-related requirements. But it has… Read More
Executing a successful call center strategy in 2020/21 will be more difficult than ever. The primary reason for this is… Read More