Digital workplace is both an essential and imperative for engaging and supporting employees as companies are transforming to digital businesses. Next Gen HR – Demand for the high-performance team is playing a significant role in workforce dynamics these days.
The development is influenced by the strategies of how employees of a company collaborate and engage using different tools in both physical and virtual setups.
For any organization who is working for better streamlining of their business processes, there is no better solution than efficient and effective Intranet.
As per the latest surveys, more than 70% of the employees turn to the intranet to gather the information they need at work. An intranet is an expensive endeavor, so making most out of your investment is the primary key for any successful Intranet implementation.
IT organizations are immensely projecting centric. Hence, IT and HR team intranet has an emphasis on project management. It also provides centralized access to important third-party tools that IT and HR employees need constant access for their day to day work. As we know, Intranet helps in enhancing communication and collaboration amongst employees and also in reducing expenses of internal business functionalities.
Next Gen HR
It streamlines the procedures and drives operational efficiency. Like other business schemes, an intranet should deliver measurable performance and be responsible for the investment.
It is not just a one-time job; there is a need for constant modernization and update strategies in all companies. The content should never go stale, isolated and irrelevant.
IT and HR departments are backbones of any industry in the modern era. Their customers are actually the employees of the company. It should deliver notifications to IT and HR, chat interface for support desk and should offer employees to login support tickets.
Employees can track their tickets in real time and see the progress on their concern raised with the IT team. There should also be widgets like the quick poll and should gather employee ratings if they are happy with the service and support received from their IT and HR department.
IT is responsible for sending regular alerts for scheduled maintenance or an unscheduled emergency. It keeps the history for auditing purpose.
They should send alerts for any troublesome virus attack or any other emergency.
Intranet facilitates tracking of support desk tickets by user, due date, responsible technician and many more. It helps stakeholders to stay on top of the ticketing system.
They track all issues related to hardware, database, software or any other IT management service. The streamlined process will reduce the calling procedure to IT departments which in turn increase their efficiency and enhance company’s allover ROI.
Most important of all, the IT department is responsible for maintaining security and policies in any organization and Intranet setup provides varied functionalities to achieve it. Presence of IT and HR department on intranet helps to cater to issues related to the printer, networking, and telecommunications etc.
Intranet facilitates to create a divided area in applications for a particular department or apps which all employees can browse and view to gather information.
The HR department can publish policies and procedures including admin access, data handling, data protection policy, installation, upgrades and removal of software applications. All in all, we can say Intranet is the right hand of the HR department in any organization.
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